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Program Director

Education & Training

Courses, enrollment, and student success

Manage course catalogs, student enrollment, scheduling, and certifications. Whether you run a training center, bootcamp, or educational institution, ScratchBoard handles the administrative heavy lifting.

The problem — and the fix

!

The Challenge

  • Enrollment is a manual process involving emails, forms, and spreadsheets that do not talk to each other
  • Students have no self-service way to browse courses, register, or check progress
  • Instructor scheduling conflicts go unnoticed until someone shows up to an empty classroom
  • Billing is disconnected from enrollment, causing payment gaps and manual reconciliation

The Solution

  • A self-service enrollment portal where students browse, register, and pay online
  • Course scheduling with instructor availability checks that prevent conflicts automatically
  • Student progress tracking with certification issuance built into the workflow
  • Integrated billing that syncs with enrollment — payments are captured at registration

Apps you will use

Pre-built apps that snap together to power your education & training workflows. Install what you need, customize everything.

4 entities

Contacts

Unified contact database for individuals and organizations with tagging, segmentation, and communication history.

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9 entities

Accounting

Double-entry accounting with chart of accounts, journal entries, bank reconciliation, and financial statements.

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6 entitiesPortal

Subscriptions

Manage recurring billing with Stripe integration, plan management, usage tracking, and churn analytics.

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7 entitiesPortal

Course Enrollment

Manage courses, student enrollment, schedules, and certifications with a self-service enrollment portal.

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7 entitiesPortal

Helpdesk

Customer support ticketing with SLA tracking, knowledge base, agent assignment, and a customer support portal.

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Your roadmap to go-live

Follow these steps to get your education & training solution up and running.

1

Build a course catalog with schedules and pricing

2

Launch a self-service enrollment portal with payments

3

Track student progress and issue certifications

4

Manage instructor assignments and availability

5

Handle billing with subscriptions or one-time payments

6

Provide student support through a helpdesk

Key outcomes

24/7
Self-Service

Students browse, enroll, and pay online anytime

0
Scheduling Conflicts

Automated availability checks prevent double-booking

60%
Less Admin

Enrollment, billing, and certification run on autopilot

1
Student Portal

Progress, payments, and support in one branded experience

A typical workflow

See how data flows through your education & training stack from trigger to outcome.

1

Course Published

New course added to the catalog with schedule and pricing

2

Student Enrolls

Self-service registration with online payment via Stripe

3

Progress Tracked

Attendance and completion milestones recorded per student

4

Certificate Issued

Completion triggers automatic certification generation

Start building your Education & Training solution

Get started with pre-built apps and customize everything to match your exact workflow. No code required.

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