Real Estate Brokerage app
Qualify property leads, share listings, book viewings and track offers, deals and commission for your brokerage, right beside your WhatsApp chats.
Install it from the marketplace inside Scratchboard, then change anything to fit how you work.
Built for
- Residential sales and leasing brokerages
- Commercial property brokers
- Off-plan and project sales teams
- Independent agents managing owner listings
- Rental and lease renewal desks
- Modules
- 8
- Automations
- 28
- One-click actions
- 37
- Reports
- 10
- WhatsApp templates
- 24
Sound familiar?
The everyday problems the Real Estate Brokerage app takes off your plate.
Leads reach the wrong agent, or two agents
Leads from listing sites and ads land in one shared number. The same buyer is handled by two agents, and nobody owns the follow-up.
Sending listings by hand
Agents search for matching properties and paste photos into each chat. New listings never reach the buyers who asked for them.
Viewings and deals fall through the cracks
Viewings are missed without a reminder, offers expire unnoticed, and a property that has sold still has viewings booked.
How it works
From the first message to a finished job, step by step.
- 1
New lead
Add the buyer or tenant from the WhatsApp conversation. The lead goes to the agent who covers the area, or round-robin. A repeat enquiry from the same phone stays with the same agent.
- 2
Qualify and match
A first reply asks the qualifying questions. Score the lead Hot, Warm or Cold, then share the 3 best matching listings from the chat.
- 3
Viewing
Book a viewing on the calendar. The lead gets a confirmation, a reminder the day before and 2 hours before, and a feedback request afterwards.
- 4
Offer
Record offers and counter-offers. Send the offer letter as a PDF on WhatsApp; open offers expire after their validity date.
- 5
Deal and commission
Book the deal, send the booking form and a booking payment link, and move it through agreement, payment and registration with a message at each milestone. Raise the commission invoice when it closes.
What's inside
The records the app sets up for you, already linked together, with forms, lists, boards and dashboards.
Leads
Buyers, tenants and investors with budget, areas, property types, financing, source and a Hot, Warm or Cold score, from New to Closed won or Lost. Each lead is linked to a CRM contact by phone.
Properties
Your listings for sale or rent, with area, type, price, furnishing, ready or off-plan, mandate expiry and advertising permit number.
Owners
Landlords and sellers, with their properties and commission terms.
Viewings
Booked, confirmed, done or no-show, on a calendar per agent.
Offers
Offers and counter-offers on a property, with amount, validity and status.
Deals
Sales and rentals from Booked through Agreement, Payment and Registration to Closed, with the commission split between company, agent and co-broker.
Listings sent
Every listing shared with a lead, so the same one is never sent twice.
Agent areas
The routing table that decides which agent gets leads for each area.
Runs itself
Automations that are switched on when you install the app.
- New leads routed to the agent of their area, or round-robin; duplicates by phone stay with the same agent
- Opted-in leads get at most one new matching listing a day, never the same one twice
- Viewing confirmation, a reminder the day before and 2 hours before, and a feedback request 2 hours after
- The showing agent is asked to mark a viewing Done or No-show an hour after its slot
- A sold or rented property cancels its future viewings and rejects its open offers
- Open offers past their validity are marked Expired and the agent is told
- Milestone messages to the client at agreement, payment and registration
- Agent alerted about a lead nobody touched for 7 days, and the team lead too when it is Hot
- A "still looking?" message after 14 days without contact, for opted-in leads
- Lease renewal reminders 60 and 30 days before a lease ends, and a mandate-expiry alert 14 days ahead
From the chat
What your team does without leaving the conversation.
- Qualify the lead and share matching listings
- Turn listing alerts on, pause them or stop them
- Book, confirm or reschedule a viewing
- Make an offer or counter-offer and send the offer letter
- Book the deal, send the booking form and a booking payment link
Inside the 24-hour window, messages go out automatically. Outside it, the app uses approved WhatsApp templates, or asks your team to send the message by hand.
Documents, reports and roles
Ready on day one, and yours to change.
Generated from the record and sent on WhatsApp in one click.
- Property brochure
- Offer letter
- Booking form
- Commission invoice
For owners and managers, with a ready dashboard.
- Leads by source and conversion
- Lead funnel
- Agent leaderboard
- Inventory by status and area
- Time to close
- Viewing no-shows by agent
- Lost reasons
- Listing alerts
- Commission receivable (managers)
- Brokerage overview dashboard
Everyone sees only what their job needs.
- Real Estate ManagerEvery lead, listing, owner, viewing, offer and deal, plus commission, its split and the area routing table.
- Real Estate Team LeadThe team's leads, viewings, offers and deals with commission, every listing and owner, and the agent areas.
- Real Estate StaffAgents: their own leads with their viewings, offers and deals. Can see every listing and edit their own. No commission or deletes.
Questions
Common questions about the Real Estate Brokerage app.
Do I need WhatsApp to use the Real Estate Brokerage app?
No. The app works in Scratchboard on its own. Connect a WhatsApp number through the Libromi Team Inbox to work from the chat sidebar and send listings, viewing reminders and offer letters automatically.
How are WhatsApp messages sent outside the 24-hour window?
The app comes with 24 WhatsApp message templates. They are submitted for Meta approval when your workspace is linked to the Team Inbox. Until a template is approved, the agent is asked to send that message by hand.
Will leads get flooded with listings?
No. Only leads who opt in get listing alerts, at most one new matching listing a day, and never the same listing twice. Agents can pause or stop alerts from the chat.
Can agents see the commission?
No. Commission and its split between the company, the agent and any co-broker are hidden from agents. Managers and team leads can see them.
Does it handle advertising permit numbers?
Yes. A property can require an advertising permit number, and the app enforces it when that is switched on.
Can I change the areas, stages or messages?
Yes. Everything the app installs can be edited with the visual builders or by asking the AI Builder, for example to add your own areas or change when viewing reminders go out.
Works well with
Other apps businesses like yours install alongside it.
Ready to try the Real Estate Brokerage app?
Start a 7-day free trial and install the Real Estate Brokerage app, or book a demo and we'll walk you through it.