Comparison
ScratchBoard vs Salesforce
Enterprise CRM and business platform
TL;DR
Salesforce is the industry giant in CRM. ScratchBoard offers broader business coverage at a fraction of the cost and complexity. Set up in days instead of months, with no consultants needed, and get CRM plus 25+ other business applications in one platform.
Feature comparison
| Feature | Salesforce | ScratchBoard |
|---|---|---|
| AI App Builder | Einstein AI + Lightning builder | AI agent builds apps from conversation |
| Business App Templates | CRM-focused + AppExchange | 25 unified app packages |
| Customer Portals with Checkout | Experience Cloud (extra cost) | Built-in with Stripe checkout |
| Workflow Automation | Flow Builder (powerful) | 20+ action types, approvals, AI actions |
| Field-Level Permissions | Field-level security (Enterprise+) | Per-field, per-role on all plans |
| Dynamic Entity Engine | Custom objects (admin setup) | 24 field types, no migrations |
| Vector Search / Semantic AI | Einstein Search | Built-in vector search |
| Pricing Model | $25–$165/user/mo | Affordable plans available |
Where ScratchBoard wins
- Set up in days, not months — no consultants or certifications needed
- Fraction of the cost with no per-seat pricing surprises
- AI agent builds apps conversationally — no training on a complex platform
- Customer portals with Stripe checkout included, not a paid add-on
- Covers CRM plus 24 other business apps in one unified platform
Salesforce's strengths
- Industry-leading CRM proven at massive enterprise scale
- Lightning no-code app builder and Flow automation
- AppExchange marketplace with thousands of add-ons
- Einstein AI for predictions, recommendations, and copilot features
When to choose Salesforce
Choose Salesforce if you are an enterprise with complex CRM requirements, a large implementation budget, and need deep ecosystem integrations.
When to choose ScratchBoard
Choose ScratchBoard if you want CRM capabilities plus a full business platform at a fraction of the cost, with setup in days instead of months.
Ready to try ScratchBoard?
Start with our $1/month Basic plan and see for yourself how ScratchBoard compares.